Hotline: +91-79041-40033
Shipping Policy
1. Shipping Locations
We currently ship to all major locations within India. For international shipping inquiries, please contact us at [email protected]
2. Shipping Charges
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Standard Shipping: [₹X] flat rate or free shipping for orders above ₹[Amount].
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Express Shipping: Available at additional cost. Rates will be calculated at checkout based on delivery location and product weight.
3. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
4. Estimated Delivery Time
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Metro Cities: 2–5 business days
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Tier 2 & 3 Cities: 4–7 business days
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Remote/Rural Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to external factors like courier delays, natural calamities, or government restrictions.
5. Tracking Your Order
Once your order has been shipped, you will receive an email and/or SMS with a tracking number and a link to track your shipment in real time.
6. Delayed or Lost Shipments
If your order has not arrived within the expected time, please contact us at [Insert Email/Phone] with your order number. We will investigate and resolve the issue promptly.
7. Damaged or Missing Items
If you receive a damaged package or if any items are missing:
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Notify us within 48 hours of delivery.
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Share photographs of the package and item(s) received.
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We will initiate a replacement or refund process based on the investigation.
8. Change of Shipping Address
If you need to change the shipping address, please contact us before your order is dispatched. Once shipped, changes may not be possible.
9. Delivery Partner
We work with reliable and reputed courier partners such as [Insert Courier Names – e.g., Delhivery, Blue Dart, India Post] to ensure safe and timely delivery.
10. Legal Jurisdiction
All disputes arising out of shipping and delivery shall fall under the jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
Contact Us
For any shipping-related queries, please reach out to us:
📧 [email protected]
📞 +91-79041-0033
📍 Indian Heritager, 250, East Periyar Nagar, Ramanthapuram, Coimbatore – 641045.